Shipping Policy
Effective Date: July 3, 2026
Estimated Shipping
Pre-order items are expected to ship within 2–3 weeks after you place your order, unless otherwise stated on the product page.
If production is completed earlier than expected, orders may ship sooner.
Please note that all shipping dates are estimates and may change due to production schedules, material availability, quality control, or carrier delays.
Currently Shipping within the United States
To ensure the highest level of service during our initial releases, Cinema x Stitch is currently shipping orders within the United States only.
We look forward to offering international shipping in the future.
Orders Containing Pre-Order Items
If your order includes both pre-order and in-stock items, your order may be held and shipped together once the pre-order item is ready.
If you would like in-stock items to arrive sooner, we recommend placing separate orders.
Shipping Confirmation
Once your order ships, you'll receive a shipping confirmation email with tracking information.
Address Changes
Once an order is places we cannot change the shipping address.
Delays
We appreciate your patience throughout the production process.
Each collection is produced in limited quantities and unexpected delays may occur. If there is a significant change to the estimated shipping timeline, we'll notify customers by email.
Order Cancellations
Pre-orders help us plan production and allocate limited inventory. Once your order is placed, it cannot be canceled.
Questions?
If you have any questions regarding your pre-order, please contact us at: contact@cinemaxstitch.com